Parsely Help
Parse.lyFAQ
- What is Parse.ly?
- I’ve signed up for Parse.ly, but I haven’t received my account information. What’s the deal?
- I forgot my password, how can I retrieve it?
- How can I add more interests after the initial setup?
- Can I search for items inside Parse.ly?
- What’s the difference between archiving and deleting?
- You say that Parse.ly is intelligent and continuously learning. What do you mean?
- How often is my content updated?
- What does the score mean?
- How does Parse.ly calculate the score?
- Something is not working right with my account. What should I do?
- I have a feature request. How can I tell you about it?
- How do I get in touch with the Parse.ly Team?
Parse.lyAnswers
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What is Parse.ly?
Parse.ly is a rich, adaptive web-based application that discovers your unique interests to filter, prioritize, and suggest relevant content from news and blog sources across the web.
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I’ve signed up for Parse.ly, but I haven’t received my account information. What’s the deal?
Unfortunately, we do not currently support immediate activation of accounts. We’re slowly rolling out accounts for a few reasons. Primarily, we want to make sure that Parse.ly is a product that is consistently improving and innovating. To ensure that we’re identifying and tackling bugs as well as building new features, our small team cannot solely focus on handling support requests. However, this should not preclude us from responding and resolving every support request that we receive. Therefore, in this early stage we need to find a good balance between how many users we let in, how we can support them, and how we can grow Parse.ly. We’re allowing in more and more accounts everyday, but cannot let everyone in just yet. If you have an strong inclination to be a Parse.ly beta tester, e-mail us at parsely@getparsely.com and we’ll move you up the list of accounts we’re rolling out.
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I forgot my password, how can I retrieve it?
When you go to http://parse.ly, you should see a link to login as a beta-tester. After clicking on this link, you will be at the Parse.ly login page. On this page is a link to reset your password. This will allow you to choose a new password to use for the future. If, for some reason, you still cannot retrieve it , e-mail us at parsely@getparsely.com with the e-mail address you used to sign up for Parse.ly. We’ll do our best to reset your account, so you can choose a new password.
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How can I add more interests after the initial setup?
To add more interests to Parse.ly, you simple have to login with your account credentials and click on the link entitled, “Interests” in the upper right hand corner. This will bring up a new window, allowing you to add as many interests as you’d like. Once you are finished adding your interests you can close this window and your account will be updated with fresh content within 24 hrs.
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Can I search for items inside Parse.ly?
Yep! There is a search box at the top of Parse.ly interface. This will search the 250 documents (or less) that are visibile within that Parse.ly page. We’re currently working on making search applicable to all artcles that are in your database. Stay tuned for an update to search!
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What’s the difference between archiving and deleting?
We took Google’s philosophy on archiving and deleting and applied it to Parse.ly. Archiving allows you to clear your inbox of items that you’ve already read and no longer want to see in your inbox everyday. However these items still have some value and you may want to access them later. Deleting is for those items that have no value to you. You want them gone from your account entirely. We store deleted content for 30 days and then wipe them from your account.
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You say that Parse.ly is intelligent and continuously learning. What do you mean?
Parse.ly is a system the gets better at determining what you like and dislike the more you use it. We notice what items you read, delete, star, archive and click on, and we use this information to further filter your account. This allows us to give you only the content that is the most valuable to you, not to the rest of the world. We’re continuing to finetune this “intelligent” aspect of Parse.ly.
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How often is my content updated?
Currently your content is updated every 24 hrs, although we’re working on increase this number to a few times a day. Also, we’re working on features to make Parse.ly realtime, so you can see items very close to when they are published.
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What does the score mean?
The score represents how relevant an article is to your interests. The higher the score the more relevant this article is to the interests you outlined and categorized when you set up your account. Sorting by score allows you to spend more time on the items that matter to you, instead of sifting through all content to find the most relevant pieces.
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How does Parse.ly calculate the score?
We use how many interests show up combined with where you placed each interest in the importance categories to determine a score for an article. To understand exactly why an article received a certain score, click on the “scores explained” link on the interface.
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Something is not working right with my account. What should I do?
There is a feedback button on the right side of the screen that you can click on. This will allow you to tell us what’s wrong and we can create public discussion about it through Get Satisfaction.
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I have a feature request. How can I tell you about it?
There is a feedback button on the right side of the screen that you can click on. This will allow you to suggest a feature. Other users can vote on this request and we’ll have a good idea about what features the public wants to see.
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How do I get in touch with the Parse.ly Team?
There are a few ways to get our attention. You can contact us using through the contact link at the bottom of the page. You can click on the feedback button on the right side of the screen. You can shoot us an e-mail at parsely@getparsely.com. You can DM us on twitter (@parse_ly). We respond to all as quickly as possible and appreciate all feedback (good or bad) that you provide.
